At Kleve Penal Institution, all visits are subject to prior telephone arrangement between the visitor and the Visitors’ Department.

Tel. No. of the Visitors’ Department: +49 2821 770-120

Furthermore, each visitor for a prisoner in custody will require a written visitor’s permit from the responsible investigating Judge or Public Prosecutor. The visitor’s permits are only ever issued during respective office hours:

Public Prosecutor’s Office Kleve Tel +49 2821 595 - 0

Office hours: Monday to Friday from 8.00h to 12.00h and Thursdays from 14.00h to 15.00h.

Local Court [Amtsgericht] Kleve Tel. +49 2821 87 - 0
Local Court [Amtsgericht] Geldern Tel +49 2831 123 - 0
Local Court [Amtsgericht] Wesel Tel +49 281 144 - 0
Local Court [Amtsgericht] Moers Tel +49 2841 1806 - 0

Visitors coming from outside the district who are unable to file application in person with the Office of the Public Prosecutor or the Local Court on workdays, are requested to submit written application in good time with the responsible Public Prosecutor or Local Court. When making your application, please specify the reference number of the proceedings, the name of the prisoner in custody, the name of the visitor and the nature of the relationship with the prisoner in custody.

For prisoners in custody, the visiting time is 2 hours in a month, a period of time that may be split up into one or two separate visits. As a rule, each group of visitors counts at most 5 persons.

Only in justified exceptions and after prior written or telephone arrangement with the Visitors’ Department, may exceptions be made to this ruling.

Visiting hours at JVA Kleve are:

Monday - Tuesday
from 8.30h to 15.45h
Wednesday
from 13.15h to 20.30h
Thursday - Friday
from 8.30h to 15.45h

The prisoner in custody may only receive linen without specific permission during the first two visits. Other items may only be brought if permission has been given. In general, it is not permitted to hand over foodstuffs and consumable stimulants.

Before the visit, goods from the Institution’s tobacco or sweets vending machines may be purchased and handed over to the prisoner up to a maximum equivalent of 5 packets of tobacco.

It is also possible to purchase drinks from the drink vending machines (there is no restriction on quantity). However, the drinks must be consumed during the course of the visit. Drinks may not be taken into prison premises.

It is only possible to deposit money on the account of prisoners at the first visit. After this, money will only be deposited by bank transfer. The necessary transfer forms are available in the Visitors’ Department.